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Human Relations: Strategies for Success 3e Lamberton

Stan

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Spis treści

Part One: Human Relations and You

Chapter 1: Human Relations: A Background
Chapter 2: Self-Concept and Self-Esteem in Human Relations
Chapter 3: Self-Awareness and Self-Disclosure
Chapter 4: Attitudes
Chapter 5: Personal and Organization Values
Chapter 6: Motivation: Increasing Productivity

Part Two: Human Relations in Groups

Chapter 7: Communication and Human Relations
Chapter 8: People, Groups, and Their Leaders
Chapter 9: Teams in Quality Organizations
Chapter 10: Achieving Emptional CEmotional3

Part Three: Building Your Human Relations Skills

Chapter 11: Individual and Organizational Change
Chapter 12: Creativity and Human Relations
Chapter 13: Conflict Management
Chapter 14: Stress and Stress Management
Chapter 15: Your External and Internal Customers

Part Four: Thriving In a Changing World

Chapter 16: Human Relations in a World of Diversity
Chapter 17: Business Ethics and Social Responsibility
Chapter 18: Maintaining Workplace Health
Chapter 19: Human Relations and Your Future Success